Consulting, Workplace Category

Working With Emotional Intelligence

18 CE Hours
469 members have taken this course

This course has been retired. We regularly update our course catalog to ensure relevance.

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About the Course

Working with Emotional Intelligence takes the concepts from Daniel Goleman’s bestseller, Emotional Intelligence into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their “emotional intelligence”: a set of competencies that distinguishes how people manage feelings, interact, and communicate. Analyses done by dozens of experts in 500 corporations, government agencies, and nonprofit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ or expertise for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self-assessment, self-control, initiative, and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management, and building bonds). Goleman includes many examples and anecdotes—from Fortune 500 companies to a nonprofit preschool—that show how these competencies lead to or thwart success.

This course is based on the book, Working With Emotional Intelligence created by Daniel Goleman, Ph.D.

Course Material Author

Daniel Goleman, Ph.D.
Daniel Goleman, Ph.D. is founder of Emotional Intelligence Services in Boston. For twelve years he covered the behavioral and brain sciences for The New York Times and has also taught at Harvard. His previous books include Emotional Intelligence; Vital Lies, Simple Truths; The Meditative Mind; and as co-author, The Creative Spirit.

Daniel Goleman, Ph.D. authored the material only, and was not involved in creating this CE course. They are identified here for your own evaluation of the relevancy of the material this course is based on.

Course Creator

Keith Gibson, Ph.D.

Learning Objectives

After taking this course, you should be able to:

  1. 1 to identify the five dimensions of emotional intelligence and the 25 emotional competencies and understand the relationships between them
  2. 2 to develop and evaluate effective emotional intelligence strategies and demonstrate how they can be fostered in individuals and in organizations

Disclosure to Learners

CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CE activity – including faculty, planners, reviewers, or others ― are required to disclose all relevant financial relationships with ineligible entities (formerly known as commercial interests).

The following relevant financial relationships have been disclosed by this activity's planners, faculty, and the reviewer:

Planners and Reviewers

The planners of this activity have reported that they have no relevant financial relationships.

Material Authors

There are no known relevant financial relationships to disclose.

Course Creator

Keith Gibson, Ph.D. – There are no known relevant financial relationships to disclose.

Commercial support

There is no commercial support for this distance-learning course.

$129.60

Course Details

18 CE Hours
Book
Course 3030

Availability

This course is retired. It is no longer available.

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Frequently Asked Questions

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