Clinical Topics & Methods Category

Bearing Bad Tidings: Delivering a Difficult Message

1 CE Hour
77 members have taken this course

This course has been retired. We regularly update our course catalog to ensure relevance.

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About the Course

The webinar “Bearing Bad Tidings: Delivering a Difficult Message,” provides comprehensive guidelines on how to tell a family that their loved one has died or been seriously injured. You will learn about what personal preparation and pre-notification planning to conduct prior to meeting with the family; how to actually make the notification; how to respond and what to do after the notification is made; as well as tips for managers who have to notify their employees of the death or serious injury of one of their colleagues. Although we all hope to never have to deliver such terrible news, this possibility is a reality that many organizations must face. After this one hour webinar you will be better able and equipped to deliver bad tidings, should the need ever arise.

This course is based on the recorded webinar, Bearing Bad Tidings: Delivering a Difficult Message created by Dennis Potter, LMSW, CAADC, CCS, FAAETS in 2014.

Publication Details

Journal/Publisher: Crisis Care Network
Publication Date: 2014

Course Material Author

Dennis Potter, LMSW, CAADC, CCS, FAAETS
Dennis Potter serves as Manager, Consultant Relations and Training for Crisis Care Network. He is a licensed social worker and certified addiction counselor. Dennis has received training and supervision in Cognitive Therapy from the Beck Institute in Philadelphia, PA. He has participated in a train the trainer courses in Motivational Interviewing and has provided this training to a variety of mental health, substance abuse agencies and in the business community. Dennis helped to form one of the first community based Crisis Response Teams in the country. He was one of the founding members of the Mid-West Michigan CISM Team and the Michigan Crisis Response Association. Dennis is recognized as a Fellow, by the American Academy of Experts in Traumatic Stress. To achieve this credential, he completed a comprehensive application and examination, along with supporting documentation, to validate his experience in working with survivors of traumatic events, knowledge of the literature, and level of education. Since 1989, Dennis has helped to train many of the CISM teams in Michigan and in 24 other states. He is frequently called upon for consultation after particularly difficult events. Dennis has conducted or consulted on all manner of traumatic events for communities, businesses, schools, police, fire and emergency services personnel, the U S Post Office, and community mental health agencies. He has presented at many local, state, regional, national and international conferences. Dennis has provided training in both Latvia and Denmark. He has presented at the last 10 International Critical Incident Stress Foundation (ICISF) World Congresses and was awarded the ICISF Excellence in Training and Educations Award at the ICISF 2011 World Congress.

Dennis Potter, LMSW, CAADC, CCS, FAAETS authored the material only, and was not involved in creating this CE course. They are identified here for your own evaluation of the relevancy of the material this course is based on.

Course Creator

Keith Gibson, Ph.D.

Dr. Gibson is a Clinical Psychologist with over 30 years in research, clinical and consulting practice. He has also held leadership roles in research administration and program evaluation and more recently has specialized in program evaluation and system analysis. He draws upon his years of expertise as a practicing psychologist, administrator, researcher and technologist to help universities evaluate their programs to implement, meet, and maintain CACREP standards.

Target Audience

This course is recommended for health care professionals, especially psychologists, counselors and social workers who seek knowledge about guidelines and processes for delivering bad news. It is appropriate for all levels of participants' knowledge.

Learning Objectives

After taking this course, you should be able to:

  1. 1 Identify at least six important pre-notification tasks
  2. 2 Follow the three elements to set up the notification with the family
  3. 3 Deliver the notification to the family
  4. 4 Demonstrate how to deal with the immediate aftermath of delivering a difficult message
  5. 5 Utilize three tools for self-care after the notification

Disclosure to Learners

CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CE activity – including faculty, planners, reviewers, or others ― are required to disclose all relevant financial relationships with ineligible entities (formerly known as commercial interests).

The following relevant financial relationships have been disclosed by this activity's planners, faculty, and the reviewer:

Planners and Reviewers

The planners of this activity have reported that they have no relevant financial relationships.

Material Authors

There are no known relevant financial relationships to disclose.

Course Creator

Keith Gibson, Ph.D. – There are no known relevant financial relationships to disclose.

Commercial support

There is no commercial support for this distance-learning course.

$34

Course Details

1 CE Hour
Recorded Webinar
Course 102094

Availability

This course is retired. It is no longer available.

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