Live Event

Cultural Intelligence: Navigating Cultural, Identity, and Generational Differences

Friday, January 23, 2026

12:00pm - 3:15pm US Eastern Time

Cultural Intelligence CQ: Navigating Cultural, Identity, and Generational Differences in Teams - Main Image

$67

Event Details

Fri Jan 23rd, 2026

12:00pm – 3:15pm US Eastern Time

(9:00am – 12:15pm US Pacific Time)

3 CE Hours

Live Event

About the Event

This session introduces the Cultural Intelligence (CQ) framework as a practical model for navigating cultural, generational, and identity-based differences in professional and interpersonal settings. Participants will explore how cultural values, lived experiences, and generational contexts shape communication styles, expectations, and approaches to collaboration.

Through a CQ-informed lens, the presentation will examine common sources of misunderstanding and conflict across identities and age groups, with an emphasis on increasing awareness, adaptability, and perspective-taking. Attendees will leave with concrete strategies and tools to support more effective communication, reduce friction, and foster respectful, collaborative relationships across diverse cultural and generational contexts.

Live Event This is a live online event. It will be conducted via Zoom Webinar.

Live Event Instructor

Brandon Jones

Brandon is the Executive Director of Minnesota Association for Children’s Mental Health. He specializations in Adverse Childhood Experiences (ACEs), Historical and Intergenerational trauma, Social/Emotional Intelligence (EQ), Leadership, and Diversity, Equity, and Inclusion. Brandon holds a B.A. in Sociology from the University of Minnesota, a Masters in Community Psychology from Metropolitan State University, and a Masters in Adlerian Counseling and Psychotherapy (MFT) from Adler Graduate School. Brandon is Intercultural Development Inventory (IDI) Qualified Administrator. Brandon is Bush Foundation Leadership Fellow (2013) and Professor graduate and undergraduate studies. He lives by the motto of “Live life with Purpose on Purpose.”

Target Audience

This educational activity is intended for an interprofessional audience of healthcare providers, including psychologists, social workers, counselors, MFT's, nurses, and dietitians.

Learning Objectives

After taking this course, you should be able to:

1 Describe the core components of the Cultural Intelligence (CQ) model and their relevance to cross-cultural and cross-generational interactions.
2 Describe how generational influences and cultural identities impact communication styles, values, and expectations.
3 Apply CQ-based strategies to navigate cultural, generational, and identity-related misunderstandings or conflicts.
4 Implement practical tools that support effective communication and collaboration across diverse age groups and cultural contexts.

Disclosure to Learners

CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CE activity – including faculty, planners, reviewers, or others ― are required to disclose all relevant financial relationships with ineligible entities (formerly known as commercial interests).

The following relevant financial relationships have been disclosed by this activity's planners, faculty, and the reviewer:

Planners and Reviewers

The planners of this activity have reported that they have no relevant financial relationships.

Faculty

There are no known relevant financial relationships to disclose.

Course Creator

Brandon Jones, MA – He receives recording royalties for this presentation.

Commercial support

There is no commercial support for this distance-learning course.

Policies

If a grievance arises pertaining to your participation in our continuing education activities, please contact our support team immediately. See our full grievance policy for more information.

ADA accommodations will be made in accordance with the law; please indicate your special needs when you register by contacting us.

Live event registration purchases are not eligible for a refund, but can be transferred to a different event. Please contact our support team for assistance with changing your registration.

This is a live event, hosted via Zoom Webinar. you may be prompted to download or upgrade your Zoom app if using a mobile device. A strong WiFi/internet connection will be required for best quality.
We recommend clicking your "Join Webinar" button early and checking that your speakers are on before the event begins. Please do not worry about being seen or heard! Attendee video feeds and mics are turned off by default when entering a webinar. You will be able to ask questions via the Q&A feature. You may test your Zoom connection prior to the event at the Zoom Test page .
Please respect that no copying, recording, or distribution of live session content is allowed.

We report all course and event completions to CE Broker. If your licensing board uses CE Broker for CE tracking, please be sure to enter your correct license information in your account.

If you need to cancel your registration for a webinar, please contact our support team for assistance prior to the event. Please note our refund policy, above.

If the activity must be cancelled by the provider, all attendees will receive an email notifying them of the cancellation. The email will also provide details about transferring the registration to another educational activity or receiving a refund of the registration fee. As always, you can contact our support team if you have questions or concerns.

Frequently Asked Questions

Once you register, you'll receive an email with the link and instructions to join the live event. The event will be hosted via Zoom Webinar. You may test your Zoom connection prior to the event at the Zoom Test page We recommend logging in 10-15 minutes early to be sure your connection is ready.

Most live events are recorded and made available to registered participants for a limited time after the event. Check your event materials for specific details about recording availability.

Certificates for live events are typically available within shortly after the event concludes, as soon as attendance verification is completed. You'll receive an email notification when your certificate is ready to download.

If the event is recorded, you may be able to access the recording after the live session. Contact support for information about makeup options for your specific event.

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