How to Treat Your Patient Like a Person: Optimizing Clinical Outcomes

2 CE Hours
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About the Course

Healthcare in the United States has become extremely transactional often leaving the patient out of the equation. Instead, it focuses on third party factors including payors, administrators, and other non-clinical influences/factors.

Did you know that patients who like their therapists have been known to recover faster? In this course, we'll discuss and learn powerful concepts that bolster relationships, trust, compassion, and empathy for the clinician-patient relationship. We'll go through how to recognize these components and how they affect patient outcomes. This includes a basic understanding of a normal (or pathological) relationship between clinician and patient and ways to foster it, and ways to not!

We'll walk through easy-to-follow relational methods and approaches that create a humanistic approach patients respond to. Yes, even those harder patients. Then we'll walk through various common scenarios and how to implement a Therapeutic Alliance with your patients in the clinic so you get raving reviews, and patient outcomes are enhanced.

This course is based on the recorded webinar, How to Treat Your Patient Like a Person: Optimizing Clinical Outcomes created by Benjamin Gelfand, PT, DPT, SCS in 2024.

Publication Details

Publication Date: Originally presented as a live event Mar 16th, 2024

Presenter

Benjamin Gelfand, PT, DPT, SCS

Dr. Benjamin Gelfand brings a wealth of experience and proven track record in the healthcare industry. he is a widely-respected authority in sports medicine and rehabilitation, and is best known for founding and building STAR Physical Therapy in New York City, and for his previous role as Director of the Nicholas Institute of Sprots Medicine and Athletic Trauma (NISMAT) program at Lenox Hill Hospital (Northwell Health) as well as Chief of Clinical Services at MOTION PT Group. In addition, Dr. Gelfand is an esteemed international speaker, educator and contributing author to many scholarly articles and publications.

Benjamin Gelfand, PT, DPT, SCS authored the material only, and was not involved in creating this CE course. They are identified here for your own evaluation of the relevancy of the material this course is based on.

Target Audience

This course is intended for Physical Health and Massage professionals, including physical therapists. It is appropriate for all levels of knowledge.

Learning Objectives

After taking this activity, you should be able to:

  1. 1 Discuss the theories of relationships between clinican and patient.
  2. 2 Distinguish the difference between a normal, pathological relationship, and therapeutic alliance.
  3. 3 Demonstrate appropriate strategies to ensure appropriate dynamics of a relationship in order to improve compliance and attain better clinical outcomes.

Disclosure to Learners

CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CE activity – including faculty, planners, reviewers, or others ― are required to disclose all relevant financial relationships with ineligible entities (formerly known as commercial interests).

The following relevant financial relationships have been disclosed by this activity's planners, faculty, and the reviewer:

Planners and Reviewers

The planners of this activity have reported that they have no relevant financial relationships.

Material Authors

There are no known relevant financial relationships to disclose.

Commercial support

There is no commercial support for this distance-learning course.

Use our CE Approvals tool to look up your state requirements and how can help you meet them, or log in to your member account to show approvals relevant to your licensure.

Physical Therapy Board of California (PTBC)

2 CE credit hours
Eligible until Dec 31st, 2027
CE Learning Systems is an accredited provider by the California Board of Physical Therapy. CE Learning Systems maintains responsibility for this program and its content.
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Michigan Board of Physical Therapy

2 CE credit hours
Eligible until Jan 1st, 2028
Impact CE, a service of CE Learning Systems, is approved by the Michigan Board of Physical Therapy (Provider # 50-315).
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New York State Education Department's State Board for Physical Therapy

2 CE credit hours
Eligible until Dec 31st, 2027
CE Learning Systems (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Physical Therapy as an approved provider of continuing education for Physical Therapists and Physical Therapist Assistants.
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Texas Board of Physical Therapy Examiners

2 CE credit hours
Eligible until Dec 31st, 2027
This activity has been approved by the Texas Board of Physical Therapy Examiners for 2 CCUs for PTs and PTAs. APS # 2805075TX. Accreditation Period: 6/1/25-5/31/28
More Info
Course Materials

Video
Paid material

  • How to Treat Your Patient Like a Person: Optimizing Clinical Outcomes

    Enroll and start the course to view these materials.

  • Presentation Slides

References

Exam Questions

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