Emotional Literacy for Professionals
Live Event

Emotional Literacy for Professionals

Thu, Aug 20th, 2026
12:00pm – 1:30pm US Eastern Time
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About the Event

Emotional Literacy for Professionals is a 90-minute training designed for social service, behavioral health, mental health, child welfare, education, and community-based professionals who regularly work in emotionally demanding environments.

Professionals in these fields often absorb stress from crisis work, trauma exposure, client pain, systemic barriers, workplace pressure, and community grief. Over time, this emotional load can affect communication, decision-making, empathy, boundaries, supervision, and team culture.

This training introduces emotional literacy as a practical workforce skill: the ability to notice, name, understand, regulate, and communicate emotions in ways that support ethical, trauma-informed, and culturally responsive practice. Participants will explore how emotions show up in the body, how stress affects professional judgment, and how emotional awareness can help workers stay grounded without becoming detached or overwhelmed.

The session uses reflection, brief teaching, scenario-based discussion, and practical tools such as the N.A.M.E. Framework: Notice, Acknowledge, Make Meaning, Engage. Participants will leave with language and strategies they can use in client interactions, team communication, supervision, conflict, and self-care planning.

Live Event This is a live online event. It will be conducted via Zoom Webinar.

Live Event Instructor

Brandon Jones

Brandon Jones

Brandon is the Executive Director of Minnesota Association for Children’s Mental Health. He specializations in Adverse Childhood Experiences (ACEs), Historical and Intergenerational trauma, Social/Emotional Intelligence (EQ), Leadership, and Diversity, Equity, and Inclusion. Brandon holds a B.A. in Sociology from the University of Minnesota, a Masters in Community Psychology from Metropolitan State University, and a Masters in Adlerian Counseling and Psychotherapy (MFT) from Adler Graduate School. Brandon is Intercultural Development Inventory (IDI) Qualified Administrator. Brandon is Bush Foundation Leadership Fellow (2013) and Professor graduate and undergraduate studies. He lives by the motto of “Live life with Purpose on Purpose.”

Target Audience

This live interactive is intended for Behavioral Health and Addictions professionals, including psychologists, social workers, counselors, marriage & family therapists, art therapists, school psychologists, psychoanalysts, music therapists, behavior analysts, school counselors, and addiction counselors. It is appropriate for intermediate levels of knowledge.

Learning Objectives

After taking this activity, you should be able to:

  1. 1 Define emotional literacy and explain its importance for social service and mental health professionals working in high-stress environments.
  2. 2 Identify emotional signals in the body, behavior, communication, and decision-making during difficult professional interactions.
  3. 3 Apply emotionally literate practices to strengthen empathy, boundaries, supervision, team trust, and professional sustainability.

Disclosure to Learners

CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CE activity – including faculty, planners, reviewers, or others ― are required to disclose all relevant financial relationships with ineligible entities (formerly known as commercial interests).

The following relevant financial relationships have been disclosed by this activity's planners, faculty, and the reviewer:

Planners and Reviewers

The planners of this activity have reported that they have no relevant financial relationships.

Faculty

There are no known relevant financial relationships to disclose.

Commercial support

There is no commercial support for this distance-learning course.

Use our CE Approvals tool to look up your state requirements and how can help you meet them, or log in to your member account to show approvals relevant to your licensure.

Joint Accreditation (JA)

1.5 Psychologist CE credit hour
1.5 Social Worker CE credit hour General
Eligible until Aug 20th, 2026
In support of improving patient care, CE Learning Systems, LLC, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
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Logo: Jointly Accredited Provider (tm) - Interprofessional Continuing Education

American Psychological Association (APA)

1.5 CE credit hour General
Eligible until Aug 20th, 2026
Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.
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Logo: American Psychological Association

Association of Social Work Boards (ASWB ACE)

1.5 CE credit hour General
Eligible until Aug 20th, 2026
As a Jointly Accredited Organization, CE Learning Systems LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.5 general continuing education credit(s).
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Logo: ASWB ACE approved continuing education

National Board for Certified Counselors (NBCC)

1.5 CE credit hour
Eligible until Aug 20th, 2026
CE Learning Systems has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5951. Programs that do not qualify for NBCC credit are clearly identified. CE Learning Systems is solely responsible for all aspects of the programs. 1.5 NBCC hour(s) awarded.
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Logo: Approved Education Provider - NBCC

NAADAC, the Association for Addiction Professionals (NAADAC)

1.5 CE credit hour
Eligible until Aug 20th, 2026
This course has been approved by CE Learning Systems, service provider of Impact CE, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #192243, CE Learning Systems is responsible for all aspects of their programming.
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NAADAC Approved Education Provider

Florida Certification Board (FCB)

1.5 CE credit hour
Eligible until Aug 20th, 2026
Impact CE, a service of CE learning Systems, is approved by the Florida Certification Board (FCB) to offer continuing education programs (Provider # 5069A).
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Missouri Credentialing Board (MCB)

1.5 CE credit hour
Eligible until Aug 20th, 2026
AddictionCounselorCE is an approved provider of the Missouri Substance Abuse Professional Credentialing Board (Provider #101). AddictionCounselorCE maintains responsibility for this course and its contents.
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New York Education Department Board of Social Work

1.5 contact hour
Eligible until Aug 20th, 2026
CE Learning Systems, LLC, (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers. Provider #0060.
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New York Education Department Board of Creative Arts Therapy (NYSEDCAT)

1.5 CE credit hour
Eligible until Aug 20th, 2026
CE Learning Systems (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Mental Health Practioners as an approved provider of continuing education for licensed creative arts therapists. #CAT-0008
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New York Education Department Board of Mental Health Counseling

1.5 CE credit hour
Eligible until Aug 20th, 2026
CE Learning Systems, LLC (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0072.
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New York Education Department Board of Psychologists

1.5 CE credit hour
Eligible until Aug 20th, 2026
CE Learning Systems, LLC, (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for psychologists, # PSY-0016.
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New York Education Department Board of Marriage and Family Therapy

1.5 CE credit hour
Eligible until Aug 20th, 2026
CE Learning Systems, LLC (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0045.
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Virginia Certification Board (VCB)

1.5 CE credit hour
Eligible until Jul 31st, 2026
Virginia Certification Board educational provider # 106
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Event Agenda

Agenda times are listed in US Eastern Time. That is 3 hours later than US Pacific Time. The event starts at 9:00am US Pacific Time.

12:00 PM – 12:05 PM

Welcome and Framing

Introduction to emotional literacy as a professional skill


12:05 PM – 12:10 PM

Opening Reflection

Reflection activity: “What emotion shows up most often in your work lately?”


12:10 PM – 12:20 PM

Understanding Emotional Literacy

Defining emotional literacy

Connections to emotional intelligence, trauma-informed care, and professional judgment


12:20 PM – 12:30 PM

The Emotional Load of Human Service Work

Stress, burnout, compassion fatigue

Secondary traumatic stress

Moral distress and emotional labor


12:30 PM – 12:40 PM

Emotion Is Data, Not Direction

Understanding emotions as information rather than instruction


12:40 PM – 12:55 PM

The N.A.M.E. Framework

Notice

Acknowledge

Make Meaning

Engage

Applications in client care, supervision, conflict, and crisis response


12:55 PM – 1:05 PM

Practice Activity: Emotional Mapping

Mapping emotional responses to workplace situations


1:05 PM – 1:15 PM

Empathy Without Absorbing

Empathy versus rescuing, over-functioning, emotional merging, and shutdown


1:15 PM – 1:23 PM

Boundaries and Repair

Emotionally literate communication for boundaries, clarification, apology, and repair


1:23 PM – 1:28 PM

Building Team Emotional Culture

Psychological safety

Supervision

Team check-ins and shared language


1:28 PM – 1:30 PM

Closing Reflection

Commitment to one emotional literacy practice

Policies

If a grievance arises pertaining to your participation in our continuing education activities, please contact our support team immediately. See our full grievance policy for more information.

ADA accommodations will be made in accordance with the law; please indicate your special needs when you register by contacting us.

Live event registration purchases are not eligible for a refund, but can be transferred to a different event. Please contact our support team for assistance with changing your registration.

  • This is a live event, hosted via Zoom Webinar. you may be prompted to download or upgrade your Zoom app if using a mobile device. A strong WiFi/internet connection will be required for best quality.

  • We recommend clicking your "Join Webinar" button early and checking that your speakers are on before the event begins. Please do not worry about being seen or heard! Attendee video feeds and mics are turned off by default when entering a webinar. You will be able to ask questions via the Q&A feature. You may test your Zoom connection prior to the event at the Zoom Test page .

  • Please respect that no copying, recording, or distribution of live session content is allowed.

We report all course and event completions to CE Broker. If your licensing board uses CE Broker for CE tracking, please be sure to enter your correct license information in your account.

If you need to cancel your registration for a webinar, please contact our support team for assistance prior to the event. Please note our refund policy, above.

If the activity must be cancelled by the provider, all attendees will receive an email notifying them of the cancellation. The email will also provide details about transferring the registration to another educational activity or receiving a refund of the registration fee. As always, you can contact our support team if you have questions or concerns.

Frequently Asked Questions

Once you register, you'll receive an email with the link and instructions to join the live event. The event will be hosted via Zoom Webinar. You may test your Zoom connection prior to the event at the Zoom Test page We recommend logging in 10-15 minutes early to be sure your connection is ready.

Most live events are recorded and made available to registered participants for a limited time after the event. Check your event materials for specific details about recording availability.

Certificates for live events are typically available within shortly after the event concludes, as soon as attendance verification is completed. You'll receive an email notification when your certificate is ready to download.

If the event is recorded, you may be able to access the recording after the live session. Contact support for information about makeup options for your specific event.

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